FAQ

CONTACT US

You can reach us by email: farmdirect@nutsplusnuts.com or call us at 347.513.9670.

SHIPPING + PROCESSING TIME

Where do you ship from?

We ship our cashews and almonds from California.

Do you accept returns or exchanges? 

For the health and safety of all our customers, we cannot accept returns or exchanges of any food products. 

How long will it take to receive my order?

Most orders are shipped within 2-3 days of receipt. For the East Coast it will take 4-5 business days to arrive. For the Midwest and Alaska it will take 3-4 business days to arrive. For the West Coast it will take 1-2 business days to arrive. 

Please verify all shipping addresses are correct, and include any apartment, floor, or suite numbers. Nuts+Nuts is not responsible for delayed, unclaimed, undelivered, or returned orders due to incorrect or undeliverable addresses. Reshipments will incur additional charges.

Can I expedite my order?

Yes, please email farmdirect@nutsplusnuts.com if you need your order to arrive by a certain date! Please choose USPS Priority Mail or UPS Next Day Air Saver for the fastest shipping times. 

Will I receive a tracking confirmation?

Yes! You will receive tracking information via email once your order is shipped out.

Where do you ship?

We ship nationwide within the United States. Sorry, at this time we do not ship international yet - stay tuned! 

For orders in Indonesia please contact or WA +62 081 673 0852.

STORAGE + SHELF LIFE

What is the best way to store these nuts?

Please keep these nuts away from direct heat and store them in an airtight container. Some customers keep them in their fridge to make it last even longer.

How long does these nuts last?

For 1.76 oz and 4 oz cashews, best by date is about 12 month unopened. For the 2.5 oz almonds, best by date is about 4 months unopened. For the bulk bags, it will last 1-2 month unopened if stored properly. Once opened, the nuts will stay fresh for up to 2 weeks.

CUSTOM ORDER

Do you do custom order for corporate gifts or events?

Yes we do. Any inquiries please email us at farmdirect@nutsplusnuts.com.